The Master Keys are an alphanumeric code that must be programmed into the ATM at the time of installation.
Trial Cassette Balance
A trial cassette balance can be done at any time during the day. The purpose of the trial cassette balance is to keep a running total of the starting amount of bills, bills dispensed and bills remaining since the last cassette close. The trial cassette balance will also figure a rejected bill as a dispensed bill; even though the bill is still in the machine, it is no longer in the cassette. The cassette totals will not reset every time a trial cassette balance is done, only when a cassette close is done. The trial cassette balance is not a means of balancing the bank statement; however, it reports the status of the cash-on-hand in the machine.
A cassette close can be performed at any time during the day. A cassette close brings the totals in the cassette to zero. It will also tell the merchant the starting amount of the bills; bills dispensed, and bills remaining since the last cassette close. The cassette close will also figure a rejected bill as a dispensed bill; even though the bill is still in the machine, it is no longer in the cassette. The cassette close is not a means of balancing the bank statement; instead it lets you know the status of cash-on-hand in the machine.
The day close has two columns: the host total and the terminal total. The host total is the amount that will settle back to your bank account; the terminal total is the amount that was actually dispensed from the machine. These two columns should always match. If the host total and terminal total do not match, fax the day close receipt and journal tape for that day to Ai ATM’s Customer Service at 888-600-0383. If the host total is higher than the terminal total, the cardholder has been charged for a transaction but did not receive the cash. If the terminal total is higher than the host total, a cardholder received cash but did not get charged. Either situation calls for an adjustment.
On Hyosung Terminals, after logging into the main menu, simply pressing the #3 button will automatically perform all of the functions listed above. The same process happens by pressing “Enter for Quick Replenishment” on Genmega terminals.
This is the generic term used by all ATM’s which means who processes the transactions. (Columbus Data, EFX, Switch Commerce, RBS WorldPay, etc.)
Cash Dispenser Unit
Encrypted Pin Pad
The main password for all configurations on the ATM. This password allows for the changing of other passwords as well as provides access to all the menus on an ATM.
This a chip-based technology that has been used overseas for years in order to deter theft. With MAG Strip cards, the black stripe on your card provides the card reader with the basic information that is labeled on the card (Card #, Name, Expiration Date, etc.) This makes theft extremely easy considering the thief just needs to “swipe” out the data. EMV on the other hand, provides all EMV card readers with an encrypted One-Time code that is transmitted for each transaction. This makes that data useless to any would be thieves.
Dynamic Currency Conversion, is a setting that allows ATM’s to dispense US Dollars from a foreign customers account. The visitor can have their funds in a foreign currency, but a US based ATM will exchange the cash at the appropriate exchange rate and dispense US Dollars.